E020Main cause: The hopper connector is left disconnected. The hopper motor (M9/M10) is faulty.The toner sensor (TS1/TS2) is faulty. The DC controller PCB is faulty.Mode of detection:0000 During printing, the toner supply is '0' (absence of toner) for 2 mins. E032Main cause: The copy data controller or the remote diagnostic device is faulty. The main controller PCB is faulty.Mode of detection:0001 Although once connected,the copy data controlleror the remote diagnostic device has become disconnected. E061Main cause: The laser shutter is faulty.

1. E00001 Error Canon

The laser unit is faulty. The potential measurement PCB is faulty. The DC controller PCB is faulty.Mode of detection:0001 As the result of potential control,the drum surface potential (VL2) of the white background is about 200V(generating solid black images).0002 The primary charging output used for print output and the drum surface potential after laser output has been made are about 200V (generating solid black images). E100Main Cause: The BD PCB is faulty. The laser unit is faulty. The laser driver PCB isfaulty.

The wiring is faulty (short circuit, open circuit). The DC controllerPCB is faulty.Mode of Detection:0001 In 100 msec after the laser drive signal has been generated, the BD signal is not detected 50 times or morewithin 40 msecs.0002 While the laser is on, the BD signal cycle is found to be outside aspecific range 10 times or more. E110Main Cause: The laser scanner motor (M15) is faulty.

The wiring is faulty (short circuit,open circuit). The DC controller PCB is faulty.Mode of Detection:0001. After the laser scanner motor drive signal has been generated,the motor ready signal (LMRDY.) does not arrive for15 secs or more. (stop - full speed, half-speed - full speed). During the period of 'full speed - half speed', the motor ready signal does not arrive for 60 secs or more afterthe speed change signal has been generated. During the period of 'full speed rotation', the motor ready signal is not detected 50 times or more (t intervals of 100 msec). E121Main Cause: The controller cooling fan (FM4) is faulty.

The wiring is faulty (short circuit,open circuit). The DC controller PCB is faulty.Mode of Detection0001 Although the controller cooling fan (FM4) is being driven, the clock signal (FM4LCK) does not arrive for 5 secs or more.E196Main Cause: The EEPROM on the DC controller PCB is faulty. The location of the EEPROM is wrong. The DC controller PCB is faulty.Mode of Detection:1abb When data is written to the EEPROM, the data written and the data read do not match.2abb When the ID read into the EEPROM and the ID into the ROM are compared, a mismatch is found.3abb When ID in the EEPROM and the ID in the ROM are compared after the main power switch is turned on, a mismatch is found.a: chip Nos. 0 through 5 (0: IC104, 1: IC105, 2: IC109, 3: IC110, 4: IC127, 5: IC130)bb: chip faulty address (bit).

E202Main Cause: The scanner HP sensor (PS39) is faulty. The scanner motor (M3) is faulty.

The reader controller PCB is faulty.Mode of Detection:0001 The scanner HP sensor does not turn off even when the scanner has been moved 40 mm forward after the main power switch has been turned on or the Start key has been pressed.0002 The scanner HP sensor does not turn on even when the scanner has been moved 450 mm in reverse.Caution No code is indicated, and keys are locked. The code may be checked in service mode (COPIERDISPLAYERR). E204Main Cause: The ADF controller PCB is faulty. The reader controller PCB is faulty.Mode of Detection:0001 During printing, the image leading edge signal does not arrive from the ADF.Caution No code is indicated, and keys are locked. The code may be checked in service mode (COPIERDISPLAYERR). E220Main Cause: The lamp inverter PCB is faulty.

The reader controller PCB is faulty.Mode of Detection:0001 The lamp inverter PCB is found to have a fault. E225Main Cause: The scanning lamp (xenon tube) is faulty. The inverter PCB is faulty. The CCD/AP PCB is faulty. The reader controller PCB is faulty.Mode of Detection:0000 A specific signal level cannot be attained by CCD gain correction at power-on.0002 The edge gain correction value changed more than a specific level compared with the correction value used for the preceding sheet. E240Main Cause: The main controller PCB.

The DC controller PCB is faulty.Mode of Detection:0000 An error has occurred in the communication between the main controller PCB and the CPU of the DC controller PCB. E243Main Cause: The control panel CPU PCB is faulty. The main controller PCB is faulty.Mode of Detection:0000 An error has occurred in communication between the CPU of the control panel CPU PCB and the main controller PCB. E248Main Cause: The EEPROM on the reader controller PCB is faulty. The reader controller PCB is faulty.Mode of Detection:0001 The ID read into the EEPROM when the main power switch has been turned on and the ID in the ROM do not match.0002 When data is written into EEPROM, the data written and the data read do not match.0003 When data is written, the ID in the EEPROM and the ID in the ROM are found not to match. E302Main Cause: The CCD/AP PCB is faulty. The wiring is faulty (short circuit, open circuit).

The reader controller PCB is faulty.Mode of Detection:0001 During shading, the reader controller PCB does not end shading in 1 sec.0002 In stream reading, the edge white accumulation (processing) does not end after a period of 10 secs. E601Main Cause: The wiring is faulty (short circuit, open circuit). The hard disk drive is faulty. The DC controller PCB is faulty.

The main controller PCB is faulty.Mode of Detection:0000 The main controller PCB has detected an error in control datawhile an image was transmitted between the main controller PCBand the hard disk drive.0001 The main controller PCB has found an error in the control data intransfer of images between main controller PCB and the DC controllerPCB. E602Main Cause The wiring is faulty (short circuit, open circuit). The hard disk drive isfaulty. The main controller PCB is faulty.Mode ofDetection0001 A mount error was detected when the hard disk was started upfrom the boot ROM.0002 A data read error (from the hard disk) was detected when the harddisk was started from the boot ROM.

E607Main Cause The hard disk fan (FM7) is faulty. The wiring is faulty (short circuit, opencircuit). The DC controller PCB is faulty.Mode ofDetection0000 While the hard disk fan (FM7) is being driven, the clock signal(FM7CLK) does not arrive for 5 secs or more. E677Main Cause The various printer board (accessories) are faulty. The main controller PCB is faulty.Mode ofDetection0001 An error has occurred in the communication between the various. E710Main Cause The DC controller PCB is faulty.

The reader controller PCB is faulty.The main controller PCB is faulty.Mode ofDetection0001 When the main power is turned on, the IPC (IC5021) on the readercontroller PCB cannot be initialized.0002 When the main power is turned on, the IPC (IC120) on the DCcontroller PCB cannot be initialized.0003 When the main power is turned on, the IPC (IC1003) on the maincontroller PCB cannot be initialized. E711Main Cause The connector is not connected properly. The remote diagnostic device PCBis faulty. The copy data controller PCB is faulty. The ADF controller PCB isfaulty.

The ADF controller PCB is faulty. The finisher controller PCB isfaulty.Mode of Detection 0001 Data has been written to the error register of the IPC (IC5021) onthe reader controller PCB four times or more within 1.5 secs.0002 Data has been written to the error register of the IPC (IC120) onthe DC controller PCB four times or more within 2 secs.0003 Data has been written to the error register of the IPC (IC1003) ofthe main controller PCB four times or more within 2 secs. E712Main Cause The connector is not connected properly. The ADF 24-V power supply isfaulty. The ADF controller PCB is faulty.

The reader controller PCB isfaulty.Mode ofDetection0001 Communication does not resume in 3 secs after data has been writtento the error register of the communication IC (IPC) of the ADFcontroller PCB.0002 The transmission bit is not enabled after a period of 10 sec at thesync register of the IPC (IC5021) on the reader controller PCB. E713Main Cause The connector is not connected properly. The finisher accessories powersupply PCB is faulty. The finisher controller PCB is faulty. The DC controllerPCB is faulty.Mode ofDetection0000 The communications IC (IPC) on the finisher controller has goneout of order.

E717Main Cause The wiring is faulty (short circuit, open circuit). The copy data controller orthe remote diagnostic device is faulty. The main controller PCB is faulty.Mode ofDetection0001 The copy data controller or the NE controller is out of order or anopen circuit has been detected.Caution The error must be reset in service mode (COPIERFUNCTION CLEARERR). E719Main Cause The wiring is faulty (short circuit, open circuit). The coin vendor is faulty.The main controller PCB is faulty.Mode of Detection0001 The communication between the coin vendor and the main controllerPCB has been interrupted.Caution The error must be reset in service mode (COPIERFUNCTIONCLEARERR). E732Main cause The connector has poor contact. The reader controller PCB is faulty.Mode ofDetection0001 The main controller PCB has detected an error in the communicationbetween the reader controller PCB and the main controllerPCB.

E733Main cause The connector has poor contact. The DC controller PCB is faulty.Mode ofDetection0001 The main controller PCB has detected an error in the communicationbetween the DC controller PCB and the main controller PCB.CLEARERR).printer boards (accessories) and the main controller PCB. E740Main cause The LAN card is faulty. The main controller PCB is faulty.Mode ofDetection0001 An error is detected on the LAN card at power-on (with the cardinserted).0002 A MAC address is found to be faulty.0003 The LAN card register cannot be read. E741Main Cause The PCI bus connection is not proper. The main controller PCB is faulty.Mode ofDetection0000 An error has occurred in the PCI bus. E742Main Cause The RIP1 board (accessory) is faulty.

The main controller PCB is faulty.Mode ofDetection0000 An error has been detected by self diagnosis of the RIPI board. E743Main cause The connector has poor contact. The main controller PCB is faulty.Mode of Detection 0000 The reader controller PCB has detected an error in the communicationbetween the main controller PCB and the reader controllerPCB. E804Main Cause The wiring is faulty (short circuit, open circuit). The DC power supply fan(FM6) is faulty.

The DC controller PCB is faulty.Mode ofDetection0000 While the DC power supply fan is being driven, the clock signal(FM6CLK) does not arrive for 5 secs or more. E805Main Cause The wiring is faulty (short circuit, open circuit). The feed fan (FM1) isfaulty. The heat discharge fan (FM3) is faulty. The DC controller PCB isfaulty.Mode ofDetection0001 While the heat discharge fan is being driven, the clock signal(FM3CLK) does not arrive for 5 secs or more.0002 While the feed fan is being driven, the clock signal (FM1CLK)does not arrive for 5 secs or more. E824Main Cause The wiring is faulty (short circuit, open circuit). The primary charging assemblycooling fan (FM2) is faulty.

The DC controller PCB is faulty.Mode ofDetection0000 While the primary charging assembly cooling fan is being driven,. E412Main Cause The cooling fan (FM1) is faulty. The ADF controller PCB is faulty.Mode ofDetection0001 While the cooling fan is being driven, the lock signal (FMLCK)arrives for 100 msec or more. E420Main Cause The EEPROM is faulty. The ADF controller PCB is faulty.Mode of Detection 0001 When the host machine's power switch is turned on, the backupdata of the EEPROM cannot be read or the data, if read, has an error.

E421Main Cause The EEPROM is faulty. The ADF controller PCB is faulty.Mode ofDetection0001 Backup data cannot be written to the EEPROM or the data, if written,has an error.the clock signal (FM2CLK) does not arrive for 5 secs or more. E422Main Cause The IPC communication has an error. The communication line has an opencircuit. The ADF controller PCB is faulty.Mode ofDetection0001 While the machine is in standby, the communication with the hostmachine has been interrupted for 5 secs or more. Or, while the machineis in operation, the communication with the host machine hasbeen interrupted for 0.5 sec or more. E500Main Cause The finisher controller PCB is faulty.

E00001 Error Canon

The DC controller PCB is faulty.Mode ofDetection0001 The communication between the host machine and the finisher hasbeen interrupted; this error is detected by the host machine. E503Main Cause The saddle stitcher controller PCB is faulty. The finisher controller PCB isfaulty.Mode ofDetection0002 The communication between the saddle stitcher controller PCBand the finisher controller PCB has been interrupted. E504Main Cause The height sensor (PS1) is faulty. The finisher controller PCB is faulty.Mode ofDetection0001 Communication between the height sensor and the finisher controllerPCB is not possible, or communication data has an error.0002 Communication between the height sensor and the finisher controllerPCB is not possible for a specific period of time.0003 At time of power-on, the connector of the height sensor is found tobe disconnected.0004 When the height sensor is being adjusted using the DIP switch, anerror occurred during the adjustment. E505Main Cause The EEPROM is faulty.

The finisher controller PCB is faulty. The puncherdriver PCB is faulty.Mode ofDetection0001 When the power switch is turned on, the check sum of theEEPROM on the finisher controller PCB is found to have an error.0002 When the power switch is turned on, the check sum of theEEPROM on the puncher driver PCB is found to have an error. E512Main Cause The delivery motor clock sensor (PI10) is faulty. The delivery motor (M2)is faulty. The finisher controller PCB is faulty.Mode ofDetection0001 When operation starts, as many clocks as needed do not arrivefrom the delivery motor clock sensor.0002 No clock pulse arrives while paper is being moved over a distanceof 200 mm. E530Main Cause The alignment plate home position sensor (PI6) is faulty.

The alignmentmotor (M3) is faulty. The finisher controller PCB is faulty.Mode ofDetection0001 The alignment plate does not leave home position when the alignmentmotor has been driven for 2 secs.0002 The alignment plate does not return to home position when thealignment motor has been driven for 2 secs. E531Main Cause The stapler home position detecting switch (MS7) is faulty. The stapler motor(M6) is faulty.

The finisher controller PCB is faulty.Mode ofDetection0001 The stapler does not leave home position when the stapler motorhas been driven for 0.5 sec.0002 The stapler does not return to home position when the stapler motorhas been driven for 0.5 sec. E532Main Cause The stapler shift home position sensor (PI7) is faulty. The stapler shift motor(M4) is faulty. The finisher controller PCB is faulty.Mode ofDetection0001 The stapler unit does not leave home position when the stapler shiftmotor has been driven for 4 secs.0002 The stapler unit does not return to home position when the staplershift motor has been driven for 4 secs. E535Main Cause The swing motor clock sensor (PI20) is faulty. The swing guide open sensor(PI18) is faulty. The safety area switch (MS3) is faulty.

The swing guideclosed detecting switch 2 (MS6) is faulty.